Business Survey Results

In the spring of 2022, ETC Institute administered the first business survey for the City of Johnston. A total of 80 businesses completed the survey. 

Major findings from the survey

  • 47% rated the City as an excellent place to do business
  • 37% of respondents indicated the City is very welcoming and inclusive
  • 93% of respondents as satisfied with the quality of life
  • 93% of respondents are satisfied with the image of the city
  • 86% of respondents are satisfied with the quality of city services
  • 84% of respondents are satisfied with access to highways through Johnston
  • 83% of respondents are satisfied with the quality of new development
  • 72% of businesses surveyed are satisfied with the effectiveness of city staff
  • 96% of respondents are satisfied with the police services
  • 95% of respondents are satisfied with fire services 

View the full report (PDF) of the business survey results.