Due to internet connectivity issues, the online and phone utility payment options are currently unavailable. City staff is working with the vendor to get this repaired as soon as possible.
Payment options available for residents and businesses include:
- In-person: At Johnston City Hall, Monday through Friday between 8:00 a.m. to 5:00 p.m.
- Pay stations: Payment can be made at the Johnston Hy-Vee and Johnston Price Chopper grocery stores. Please do not drop-off a late payment or shut-off payment at either of these locations.
- Drop-box: Available 24/7, inside the front door of Johnston City Hall
Please call Johnston City Hall at 515-278-2344 for any payment utility-related questions.