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When will garbage cart swaps happen in July?Residents west of NW 86th Street: If you live west of NW 86th Street and have not received a new cart, please place your old garbage cart at the curb from July 6 through the evening of July 8. If you have already received a new cart, please pull your cart in after your garbage has been picked up.
Residents east of NW 86th Street: If you live east of NW 86th Street and have not received a new cart, please place your old garbage cart at the curb from July 7 through the evening of July 8. If you have already received a new cart, please pull your cart in after your garbage has been picked up.
If they don’t swap out my cart during the week of July 6, what do I do? If your garbage cart is not swapped out, please place it at the curb again the following week and follow the same procedure as listed above.
How late should I leave my garbage cart at the curb?We would ask that you leave your cart at the curb until at least 9:00 p.m. If your cart has not been swapped out, please bring it in on Wednesday evening and wait until the following week – on your regular garbage collection day.
Will my cart be swapped out if I have garbage in it?No, in order for your garbage cart to be swapped out, it needs to be empty unless it is your collection day.
What do I do if my neighbors’ carts have all been swapped out, but mine hasn’t?Please email your address and information to firstname.lastname@example.org.
What do I do if my old cart was picked up, but I never received a new one?Please email your address and information to email@example.com.
What do I do if I have a smaller cart, and I would like a larger one?Please call Johnston City Hall at 515.278.2344.
Do I continue using the old cart until I receive a new one?Yes, please continue using your old cart if you haven’t received a new one. You will always have a garbage cart – new or old to use.
Are yard waste and recycling carts changing?No, the only carts being swapped are the garbage carts.
Where can I receive updated information on the garbage cart swaps?We encourage residents to visit www.cityofjohnston.com for updated information.