Garbage and Recycling

Garbage
Residents who wish to begin service should contact the Johnston Utility Services Department at 515.278-2344. Click here (PDF) for a list of the fees. Garbage pickup for residents who live west of NW 86th Street is on Monday. Garbage pickup for residents who live east of NW 86th Street is on Tuesday. To ensure pickup, waste containers must be placed at your curb, no more than 18 inches from the street by 6:00 a.m. on collection day. Solid waste billing is included in your monthly utility bill

To begin service, call Johnston Utility services at 515.727.7772
For missed collection, call Waste Management at 515.265.5267

Recycling
Residents who wish to begin recycling service should contact the Johnston Utility Services Department at 515.278-2344. Click here (PDF) for a list of the fees. The Curb it! Recycling program is a single-stream recycling program operated by Metro Waste Authority. Each residential property is provided with one rolling cart for collection of all recyclable materials. Materials can be placed in the cart in no specific order, except for shredded paper, which should be placed in a brown bag.

The Curb It! recycle cart should be placed at your curb by 6:00 a.m., no more than 18 inches from the street, every other week, based on the calendar sticker located on your cart's lid. Recycling services are included in your monthly utility bill. For a complete list of what is recyclable and what is not, click here (PDF).

To begin service, call Johnston Utility services at 515.727.7772
For missed collection, call Metro Waste Authority at 515.244.7336

Payment Options


Monthly bill covering city utilities is mailed around the 1st of the month, payment is due on the 15th. 
  • In Person: Cash, check and credit card payments are acceptable at Johnston City Hall, Monday through Friday from 8 a.m. to 5 p.m.
  • Dropbox: Available 24/7 inside the front door of Johnston City Hall.
  • Pay Stations: Payments can be made at Johnston Water Department. To apply, call 515.727.7772 or see attached forms on the next page. 
  • Automatic Payment: Initiated by the Johnston Water Department. To apply, call 515.727.7772 or click here (PDF)
  • Online Credit Card: Available 24/7 - click here to pay online. A processing fee is charged by the credit card company.