COVID-19 (Coronavirus) Information

UPDATED (3/1/2021)


The Johnston City office buildings are now open to the public. 

If you are a resident who does not wish to enter a City facility, services will continue to be provided by departments online, via email or by phone.

City facilities
Visitors are encouraged to use a face mask, sanitize hands when entering and exiting the buildings, or touching surfaces, avoid physical contact, including handshaking, practice social distancing and do not come in if you have a cough or fever.
City Hall – Opened March 1
Public WorksOpened March 1
• Parks Opened March 1
Library – Visit for more updates. 
Fire Stations - Closed to the public until further notice.
Public Safety Building - Lobby remains open for business
Public meetings – City Council, Board and Commission meetings continue to be held via electronically. More information about the meetings can be found by visiting

Please consider calling 515-278-2344 or emailing City employees. Visit for contact information.  


Payments can be made by:
Visit for library updates.


Electronic permits being accepted
  • Building permits
  • Trade permits
  • Rental housing registrations
Permit forms are available at, and can be emailed to Building inspections are continuing as normal and can be scheduled by calling 515-727-7778.

Temporary suspension of rental housing inspections but will continue to register/renew rental housing registrations. Visit for more information.


Questions, please call 515-727-8091
  • Parks and trails remain open for use, but residents and visitors are encouraged to practice social distancing.
  • All Parks & Recreation facility rentals, including Crown Point Community Center, Simpson Barn and Park shelters are open. 


We remain open, but this is subject to change on short notice if circumstances dictate. Residents are encouraged to call 515-278-2345 or email before visiting the station. 

Temporary suspension of programs until further notice.
  • Community educational programming


Calls for service continue, including house calls; however, response modifications have changed to minimize exposure to personnel.

The engine and trucks will stage away from medical calls only where a person has COVID-19.

  • Personnel will wear a surgical masks on all calls.
  • Upon arrival at the scene, personnel will ask questions initially from a distance.
  • If patients exhibit symptoms or meet specific criteria, they will be asked to put on a surgical mask to prevent transmissions.
Temporary suspension of programs until further notice.
  • Station tours
  • Public speaking engagements
  • Ride-a longs
  • Educational programming events
  • Checking smoke and carbon monoxide alarms on medical runs until recommendations from the Iowa Public Health Department change. 
Should a resident have an alarm that doesn't turn off, we will attempt to troubleshoot the issue over the phone. If this cannot be done, we will send out a crew with protective equipment to address the situation. This will be dependent upon crew availability.


Questions, please call 515-278-0822. During this time, Johnston Public Works will be deploying staff and resources to focus first on the continuation of the essential services we provide to our community and customers. Non-urgent response/services will follow as staffing and efforts to minimize exposure allow.

Encourage to be submitted electronically by emailing, Lori Mason
Should you need to drop of a permit, license or other information to the Public Works Department during regular business hours (7:30 a.m. - 4 p.m.), we encourage you to utilize the drop box, located just inside the facility at 6400 NW Beaver Drive, or the drop box located at City Hall.  

Water Division
Water meter and meter transmitting unit replacements have been temporarily suspended. Estimates will be provided until further notice. 


Mayor Dierenfeld issues proclamation of emergency strongly encouraging use of face masks

Johnston Mayor Paula Dierenfeld issued a proclamation, and the Johnston City Council approved a resolution, which supports and ratifies the mayor’s proclamation, on Monday, Nov. 23, 2020, encouraging the observance of public health practices to slow the spread of COVID-19. The proclamation will remain in effect until it is rescinded. 

The proclamation requires any persons over the age of two to wear a mask or face covering when entering a City of Johnston public building, office, or facility in Johnston.

When indoors at a business or retail location, every Johnston citizen, employee, and visitor is strongly and urgently encouraged to wear a mask or other face-covering at all times. A mask should be worn regardless of the time spent or ability to social distance, in all indoor spaces open to the public and outdoors when physical distancing of six feet or more cannot be maintained. The mask or other face covering should cover the person’s nose and mouth, as recommended by the Centers for Disease Control (CDC) and the Iowa Department of Public Health (IDPH).

In addition to wearing a mask or face covering, frequent hand washing and social distancing are also encouraged.

Our expectation is that every time a person enters a grocery, retail store, or other business in Johnston, they will wear a mask to protect themselves and others from further spread of COVID-19,” said Mayor Paula Dierenfeld. “We need the immediate and full cooperation of every person in Johnston to reduce the burden of COVID-19 cases on our local hospitals and health care workers. This will help get our students back in their classrooms, allow our businesses to remain open and our families to once again gather for holidays and special events.”

On Wednesday, March 18, 2020, Mayor Paula Dierenfeld declared a state of emergency proclamation. View the press release and proclamation here (PDF)


The public meetings will take place online during the COVID-19 pandemic. Please visit agendas and minutes for more information.
The Polk County Senior lunch site and senior activities at the Crown Point Community Center in Johnston remain closed. Johnston Seniors are welcome to order a to-go lunch from the Grimes Community Center, located at 410 SE Main Street in Grimes. Lunch is available for PICK-UP ONLY at the Grimes Community Center from 11:00 a.m. to Noon. Reservations are required by 1:00 p.m. one-day in advance for the next day’s meal. Residents are urged to please call 515-986-5747 to reserve a lunch, which can be picked up at the North Entrance to the building.


The Johnston Food Pantry will be distributing food from the parking lot. Admission to the stores will be restricted, but staff will take orders, prepare the food packages and bring them outside for customers. The hours of operation may vary. Customers may also call ahead at 515-868-1357 to place their orders.

As always, it is import to practice healthy habits

  • Wash your hands for at least 20 seconds, or as long as it takes you to sing Happy Birthday or the ABCs twice
  • When unable to wash your hands, use an alcohol-based sanitizer with at least 60% alcohol
  • Avoid touching your eyes, nose, or mouth
  • Avoid contact with people who are sick
  • Stay home while you are sick and avoid close contact with others


  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing
  • Clean and disinfect frequently touched objects and surfaces
  • Stay home and do not go out in public when you are sick
  • Avoid medical settings unless necessary
  • Give six-feet of space from others
  • Avoid shaking someone’s hand
  • Practice excellent personal hygiene habits
  • Work in ways that minimize close contact with people
  • Encourage telecommuting

The Iowa Department of Public Health is updating the number of Iowans being monitored and tested for COVID-19 each day, Monday through Friday. Visit their website for COVID-19 numbers: